(Enrollment required for select benefits.). The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. If the ID card is bad it gets worse. Related: Are drinks packages worth the price? We asked about 4 times for special treats as we were having visitors. There are select categories of Suite which come with specific additional amenities, too! Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. But the extra services are the real reason cruisers love Disney's Concierge level. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) We rarely use the phone - we normally talk to them in person or leave a note. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. Is Disney Cruise Line concierge level worth it? After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? If people keep their expectations down a little things would be better for all. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. Aft balconies and mini suites don't have butlers or concierge, just great balconies! Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. Look for the connecting stateroom icon. As first time suite passengers enjoy the services offered - on the next cruise. I would have found that to be unacceptable too. They also supervise the room steward and makes sure things are done properly. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Another thing to consider doing is to fill out Hero cards for the workers. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Part Time Real Estate, Leasing Consultant. If you forget let say your jacket and your in the theater you call your butler. Thanks to all. I think I'm right in saying that doesn't include a butler. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? Minisuite is a balcony room with a slightly bigger bathroom. ft.*, the Deluxe Owners Suite pampers up to six guests. 24-hour trained and certified suite butler. As such, there is no specific guideline on how much you should tip your butler. Think of it this way. The concierge can also help you plan special occasions and celebrations. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Many cruise ships don't have any concierges or butlers at all. Available on Pride of America, Norwegian Dawn and Norwegian Star. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. I admittedly didn't read through them all but it's a good starting point at least! This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. I have had two on NCL (Spirit), they can be fantastic. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. Fire Chief, September 20, 2017 in Norwegian Cruise Line. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Started June 21, 2021, By Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. Cocktail party with the cruise ships officers. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. They keep a log of how often the day and night butlers are used. Spanning and impressive 6,694 square feet. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. A, This is a question than I hear many first time cruisers ask but luckily we've never had. Enjoy the amazing views together on your large, private balcony. With Europe-trained butlers, there is no request that is to challenging for them to handle. //